Support can be reached through the configured Ekipta support channels. When access to company data is necessary, the secure support access workflow should be used.
About Ekipta common questions.
Answers to common questions about accounts, trials, data security, field use and modules.
Support
Pricing
Ekipta is currently in a 90-day Public Beta. Commercial pricing will be published after the payment and company setup process is finalized.
Cancellation, renewal, export and retention terms will be stated clearly in the commercial subscription terms before paid subscriptions are enabled.
Security
Yes. Tenant-aware company identifiers and role checks are used across the platform so that customer companies operate in separate data scopes.
Where enabled, support can request a time-limited read-only access session authorized with a code provided by the company manager. Support activity is recorded.
No. New passwords are stored with PHP password hashing. Legacy hashes are upgraded after a successful sign-in where applicable.
Setup
Data import and export capabilities depend on the relevant module and current platform version. Existing structured data can be prepared for migration into Ekipta.
A basic company can start quickly by completing company preferences, adding locations and inviting staff. Larger data migrations and custom processes may require additional preparation.
Dynamic forms and module settings cover many requirements without code changes. Custom integrations or new modules can be evaluated separately.
Product & Features
Ekipta is designed for field operations across retail, cosmetics, hardware, FMCG, dealer networks, field sales, audits, technical service and other location-based operations.
No. Ekipta uses the generic concept of a Location, which can represent a store, dealer, customer, branch, warehouse, pharmacy, service point, construction site or another field destination.
Ekipta is mobile-responsive and can be used from a modern phone or tablet browser. PWA support may allow it to be added to the home screen, depending on the device and browser.
Ekipta is designed to request location in user-initiated field workflows such as visit start/completion or location-required tasks. It is not intended as continuous off-hours tracking.
Yes. Company managers can create dynamic form templates with text, number, date, choice, score, photo, signature and other supported fields, including conditional rules.
Ekipta includes CSV/export and printable report workflows in relevant modules. Additional report types can be developed as operational needs evolve.
Public pages support unique titles and descriptions, canonical URLs, sitemap, robots directives, structured data and managed blog content. Private panel pages are marked noindex.
Membership & Beta
Yes. New company accounts can use the 90-day Public Beta without entering a credit card. Email verification is required before the private panel becomes active.
No automatic charge is made. The account can be placed in a restricted or read-only state while commercial plan options are finalized, with export and retention rules communicated to the company.
Have another question?
Contact our team or create a 90-day free Beta account to try the platform directly.